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SHIPPING POLICY

FREE SHIPPING

Free shipping is available on orders over $200 that do not require truck freight and are not shipping to extended areas or remote locations. 

TURNAROUND TIME

The majority of orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 12PM MT. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.

TRANSIT TIMES

The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the selected parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. 

OUT-OF-STOCK ORDERS

If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Northridge4x4® reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.

INTERNATIONAL SHIPPING

Northridge4x4® Canada only ships within Canada. For all other countries, please contact Northridge4x4® US by website www.northridge4x4.com or by calling (866) 601-5340. 

BILLING / SHIPPING ADDRESSES

If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our customer service department.

DAMAGED / LOST SHIPMENT

If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Northridge4x4® is not liable for damage claims that are denied due to customer negligence.

TRACKING NUMBERS

Tracking numbers will typically be emailed once an order has been processed and shipped. However, in some events an item is not “In Stock”, Northridge4x4® may choose to have it shipped directly from the manufacturer so that it can be delivered to you as quickly as possible. In this event, a tracking number will not be provided but if one is needed, we would be more than happy to obtain one upon request.

Conditions of Use

By visiting or purchasing from Northridge4x4.ca, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.